Technology News for Sunday 16th February 2025

1. Brandfully Yours: Love your customers

Plot a basic customer journey and make sure messaging is clear and concise at every touchpoint. Keep it simple and avoid clutter. Consider content, navigation, design and functionality. Leverage technology with proactive chat, personalized recommendations ...

2. Death of critical thinking: How GenAI could inhibit human brain development

In qualitative terms, researchers note that GenAI shifts the nature of critical thinking towards information verification, response integration and task stewardship. Photo credit: Shutterstock. By Kabui Mwangi. Business and Tech Reporter.